These Terms & Conditions govern all services offered by Atalanta Healing (“we,” “us,” “our”) and outline the expectations, responsibilities, and boundaries that create a safe, sovereign, and supportive container for our work together. By booking or participating in any session, workshop, or offering, you (“Client,” “you,” “your”) agree to these Terms & Conditions.

 

1. Definitions

• “Services” refer to all offerings provided by Atalanta Healing, including but not limited to: nature‑based family support, grief coaching, emotional intelligence sessions, somatic guidance, workshops, and ritual‑based experiences.

• “Session” refers to any scheduled appointment, whether online or in person.

• “Client” refers to any individual who books, purchases, or participates in Services.

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2. Scope of Services

Atalanta Healing provides supportive, educational, and transformational services rooted in emotional intelligence, somatic awareness, ritual design, and nature‑based practices. These services are intended to support personal growth, clarity, and emotional resilience.

Services do not include:

• medical treatment

• diagnosis

• psychotherapy

• psychiatric care

• legal or financial advice

• emergency or crisis intervention

These services are not a substitute for licensed medical, psychological, psychiatric, or mental health care.

You acknowledge that you are responsible for your own wellbeing, decisions, and outcomes.​

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3. Crisis & Emergency Disclaimer

Atalanta Healing does not provide crisis support.
If you are experiencing acute distress, suicidal ideation, or any emergency situation, you must immediately contact local emergency services or a crisis hotline in your area.

You are encouraged to seek support from a licensed professional.

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4. Client Responsibilities

To maintain a safe and effective working relationship, clients agree to:

• arrive on time and prepared

• engage respectfully and honestly

• take responsibility for their emotional and physical wellbeing

• follow safety guidelines during nature‑based or movement‑based sessions

• communicate any accessibility needs or concerns

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Clients must ensure:

• a stable internet connection for online sessions

• a private, safe, and interruption‑free environment

• a suitable device for video or audio communication

• that they are located in a jurisdiction where participation in these services is lawful

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5. Professional Boundaries

To protect the integrity of the work and the energetic container, the following boundaries apply:

• Communication outside of sessions is limited to scheduling, logistics, or brief clarifications.

• Out‑of‑session emotional processing, coaching, or voice‑note support is not included unless explicitly stated in your service package.

• Dual relationships (friend/client, colleague/client, romantic/client) are not permitted.

• Physical touch is only used in in‑person sessions when explicitly agreed upon and appropriate to the modality.

• We reserve the right to pause or discontinue services if boundaries are crossed or if the work is no longer aligned.

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​6. Payment Policy

Payment is required at the time of booking unless otherwise stated.
We accept the payment methods listed on our website.

For packages, workshops, or group offerings:

• All sales are final.

• Payments are non‑refundable.

• Transfers may be considered on a case‑by‑case basis.

Refund decisions, when applicable, are made solely by Atalanta Healing and are final.

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7. Cancellation & Rescheduling

Individual Sessions

• Cancellations or rescheduling must be made at least 24 hours in advance.

• Late cancellations or no‑shows are non‑refundable.

• Repeated cancellations (three or more within a 60‑day period) may result in limited booking availability or discontinuation of services.

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Late Arrival

Sessions begin and end at the scheduled time.
Late arrival does not extend the session.

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8. Right to Refuse or Discontinue Services

We reserve the right to refuse, pause, or discontinue services at our discretion, including but not limited to:

• boundary violations

• disrespectful or abusive behavior

• misalignment with the scope of our work

• safety concerns

• non‑payment

If services are discontinued, unused prepaid sessions may be refunded at our discretion unless otherwise required by law.

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9. Confidentiality

All personal information shared during sessions is kept confidential except in the following circumstances:

• you provide written consent

• we are legally required to disclose information

• there is risk of harm to yourself or others

• child or elder abuse is suspected

Confidentiality applies to both in‑person and online sessions.

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10. Privacy & Data Protection

We collect only the information necessary to provide services, process payments, and maintain communication.
This may include:

• contact information

• session notes

• payment details

• website analytics

We do not sell or share your information with third parties except as required by law or essential service providers (e.g., payment processors).

While we use reputable platforms and take reasonable measures to protect your information, no online communication system can be guaranteed 100% secure. By participating in online sessions, you acknowledge this inherent limitation.

You may request access to, correction of, or deletion of your personal data at any time.

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11. Technology & Online Sessions

We are not responsible for disruptions caused by:

• internet outages

• device malfunctions

• software issues

• environmental interruptions

If a session is significantly disrupted due to technical issues on our end, we will reschedule at no additional cost.

Sessions significantly disrupted due to client-side technical issues may be considered completed and are non-refundable.

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12. Session Conduct & Safety

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Clients agree to engage respectfully and refrain from:

• harassment

• discriminatory language

• aggressive behavior

• intoxication during sessions

• abusive or disruptive conduct

Atalanta Healing reserves the right to immediately terminate a session or refuse, pause, or discontinue services if client conduct becomes unsafe, inappropriate, or disruptive.

No refunds will be issued in such cases.

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13. Nature‑Based & Somatic Risk Acknowledgment

Nature‑based and somatic sessions may involve light physical movement, uneven terrain, changing weather conditions, or outdoor environments.
By participating, you acknowledge these inherent risks and agree to:

• engage within your own physical limits

• communicate any injuries, limitations, or concerns

• follow safety instructions provided during the session

You accept full responsibility for your physical participation.

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14. Liability

By participating in services, you acknowledge that:

• you are responsible for your own decisions and wellbeing

• results vary based on personal engagement and circumstances

• Atalanta Healing is not liable for any direct or indirect damages arising from participation in services, to the fullest extent permitted by law.

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15. Force Majeure

We are not liable for delays, cancellations, or changes caused by events outside our control, including:

• natural disasters

• illness

• political unrest

• power outages

• internet failures

• unforeseen emergencies

In such cases, sessions will be rescheduled when possible.

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16. Governing Law

These Terms & Conditions are governed by the laws of Curaçao, without regard to conflict‑of‑law principles.

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17. Updates to Terms

We may update these Terms & Conditions at any time.
The most current version will always be available on our website.
Continued use of services constitutes acceptance of updated terms.

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18. Closing Statement

These Terms & Conditions are designed to honor the integrity of the work, protect the energetic container, and support a grounded, compassionate, and sovereign experience for every client. By entering this space, you agree to uphold the clarity, respect, and mutual responsibility that make this work transformative.

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